iKOZ » Random Shutdown http://blog.kosso.co.uk { memoirs and scars of an interactive multimedia veteran } Sat, 10 Dec 2011 04:12:09 +0000 en hourly 1 http://wordpress.org/?v=3.1 Huge Queues at AppleStore London http://blog.kosso.co.uk/2006/12/12/huge-queues-at-applestore-london/ http://blog.kosso.co.uk/2006/12/12/huge-queues-at-applestore-london/#comments Tue, 12 Dec 2006 19:20:35 +0000 kosso http://kosso.co.uk/wp_blog/?p=273 Word on the street has it that there’s huge queues outside the Apple Store on Regent Steeet. I wonder what they’re queuing for?

Possibly the same as I will have to when I return a LESS THAN TWO WEEK OLD MacBook Pro 17inch currently suffering from random shutdowns.

I was on support for ages. They tell me I have to take it back to the USA where I bought it – isn’t Apple a GLOBAL company yet????!!! For crying out loud!

On the phone we went through some things to try to solve it. Reseating the RAM and resetting the Power Management [PMU] (remove battery and power – hold power button down for over 5 seconds) – but still, it shut down TWICE while we on the phone.

You could almost hear the guy on the other end of the support line sigh when I mentioned the phrase ‘random shutdown’.

Hopefully, when I’m back in Boston in January, they should have a register that I wanted to fix this within the 14days.

My only other option is to send it for repair. Even though it’s LESS THAN 14 DAYS OLD!!

]]> http://blog.kosso.co.uk/2006/12/12/huge-queues-at-applestore-london/feed/ 1